FAQs: Boarding Dogs

Will my dog be happy in a boarding kennel?

Many dogs spend very happy holidays in kennels and look forward to going. Plan the visit well in advance and make sure to visit our kennel beforehand to verify that our facility meets your expectations.

How will I know if my dog will relax in the kennel?

Despite the fears of owners, most dogs settle into boarding life very quickly. It is always worthwhile to board your pet for a weekend or a few days to see how they do before your trip. One or two short stays at our kennel will help your pet adjust to being without you and get used to our boarding facility and staff. Ask the kennel staff about his behavior and appetite. Many pets that are unaccustomed to boarding will have a decreased appetite during their stay. This is normal but frequent, short visits will help reduce your pet’s anxieties.

Should I bring my dog’s food?

At Big Creek we offer a all animals that do not bring food with them, a specialty diet. So in most instances it is not necessary to bring your own food. However, if your pet is on a special diet for a specific medical condition, please bring it along with you.

Can I provide treats for my dog?

Yes, you can provide treats for your pet or, if you prefer, we can provide special treats for a nominal charge.

Do I need to bring bedding for my dog?

No, unlike your hotel, we change your dog’s bedding twice a day and do not need any more, in fact we prefer you do not bring bedding for your pet.

What happens if my dog gets sick or injured while boarding?

Being in a boarding facility that is a part of Big Creek Pet Hospital, we have found that occasionally pets come in with preexisting conditions that the owner may not notice. This by no means, suggests you are a poor animal owner but as being with trained Medical staff we may notice something in your animal that you as an owner may not. As this is a rarity, if we notice this as well as if your dog becomes sick or gets injured here while boarding we will immediately treat your pet. We will try to get a hold of you, if possible, but cannot guarantee our ability to contact you. Pets will be treated at owner’s expense.

Are there any requirements necessary before boarding my dog?

All dogs that are boarded should be current on their exam, vaccinations and testing. We require your pet be current for Rabies, Distemper, Hepatitis, Leptospirosis, Parainfluenza, Parvovirus, & Bordetella, Your pet also needs to have had a fecal check within the past 6 months and have been examined by a veterinarian in the past year. Don’t worry though if your dog is overdue for any of these items, as we can perform those to protect your pet.

Can my dog get extra dog walks?

Weather permitting, we can provide your dog a 30 minute walk for a nominal charge.

Can my dog get other things done while being boarded?

Yes, you can have your dog can be examined, get vaccinations and tested, groomed, teeth cleaned, or a surgery procedure done while being boarded here. Please coordinate with the Front Desk to schedule and insure availability.

How can I schedule a reservation for my dog to board?

You can either call us at (440) 234-5831 or request a boarding reservation online.